Privacy Policy
One Eleven Residential Inc.
Effective Date: [12/12/2023]
One Eleven Residential Inc. (“One Eleven,” “we,” “our,” or “us”) is a licensed real estate brokerage based in New York City. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information, including information used for SMS and voice communications in compliance with A2P (Application-to-Person) messaging regulations.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
Name
Email address
Phone number
Property preferences or inquiry details
Communication history with our team
b. Automatically Collected Information
IP address
Browser type
Device type
Pages visited and interaction data
This information is collected through website forms, landing pages, email communications, phone calls, text messages, and CRM systems.
2. How We Use Your Information
We use your information to:
Respond to real estate inquiries
Provide property listings, market insights, and brokerage services
Communicate via phone calls, SMS, email, or voicemail
Schedule showings, consultations, and follow-ups
Improve our services, marketing, and client experience
Comply with legal, regulatory, and carrier requirements
3. SMS & Voice Communication Consent (A2P / 10DLC Compliance)
By providing your phone number to One Eleven Residential Inc., you expressly consent to receive:
Text messages (SMS/MMS)
Phone calls, including automated or AI-assisted calls
Voicemails related to real estate services, listings, inquiries, and follow-ups
Message frequency may vary.
Message and data rates may apply.
Consent is not a condition of purchase and may be revoked at any time.
Opt-Out Instructions
Reply STOP to any SMS message to opt out
Reply HELP for assistance
You may also contact us directly to revoke consent
Once you opt out, you will no longer receive SMS communications unless you re-opt in.
4. How We Share Information
We do not sell your personal information.
We may share information only with:
CRM, messaging, and communication service providers (e.g., SMS, phone, email platforms)
Technology vendors who support our operations
Legal or regulatory authorities if required by law
All service providers are contractually obligated to safeguard your information and use it only for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure CRM platforms
Limited access to personal data
Encryption and authentication measures
While no system is 100% secure, we take commercially reasonable steps to protect your data from unauthorized access or misuse.
6. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain records for legal or regulatory purposes
Comply with carrier and A2P messaging requirements
You may request deletion of your information, subject to legal retention obligations.
7. Your Rights & Choices
You have the right to:
Access or update your personal information
Request deletion of your data
Opt out of marketing communications
Withdraw SMS or call consent at any time
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website or communications may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Information
One Eleven Residential Inc.
Licensed Real Estate Brokerage
New York City, NY
📧 Email: tal@one-eleven-nyc.com
📞 Phone: 646.623.5497
🌐 Website: one-eleven-nyc.com